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Frequently Asked Questions

Have questions? We are here to help.

Yes, Mockup Generator is free to use for its basic functionality. This means you can access a wide range of features without any cost. For users seeking advanced functionalities, we offer a Pro version that unlocks additional features and capabilities to enhance your mockup creation experience.
Yes, all mockups available on our platform are free for commercial use. This means you can use generated mockups in your online shop, promotional materials, and more. Please note that while you are free to use them for commercial purposes, it is crucial to be aware of potential copyright and trademark infringements of the designs you're using. Additionally, we use both Midjourney and DALL-E to generate our mockups under their respective commercial usage policies. You can find more information here: Midjourney Commercial Usage Policy and DALL-E Commercial Usage Policy. We rely on these policies for the responsibility regarding AI-generated images.
Yes, we use both Midjourney and DALL-E to generate mockups under their respective commercial usage policies. You can find more information here: Midjourney Commercial Usage Policy and DALL-E Commercial Usage Policy.
Your battery might be lower than 20%, which sometimes activates the energy saving mode on your device. Please connect to a power source for faster processing since mockups are generated on your local browser. Additionally, the processing time can vary based on your device's performance capabilities and current workload. If your device is running multiple applications or tasks, it might slow down the generation process.
Yes, you're protected by our 14-day money-back guarantee. Just send an email to info@mockupgenerator.co from the email address you registered your account with, requesting a refund. We do appreciate any feedback or suggestions you might have. Your input is very important to us, as it helps us improve our services for a better user experience in the future.